Throughout the training, we covered many activities. I'll list the notable takeaway from the training.
Day 1, the topic is on order to cash. In 1 of the activities, we have to act a role as an audit/consultant who are going to interview a tough and annoyed client by asking him relevant question to address some issue. The facilitator actually played his role really well (he should be an actor!) Despite being a small voice in the group, I've managed to uncover the biggest issue, fraud. It was kinda interesting as we uncovered more red-flags, our discussion get pretty aggressive and was noted as "annoying".
Day 2, Inventory and Production management, we have an interesting activity in overseeing the whole operation with LEGO. First, we have to decide on the # of LEGO cars that we will produce within 10 mins & received the raw materials, with consideration of storing cost (penalty), raw material cost and etc. Throughout the production, we were stopped twice to pick cards that showed how external events can affect the process. In the end, we managed to build the 2nd most cars (8 completed and 2 WIP, but won the competition as we got lucky from the cards ($$), and we managed to work on all the raw materials and incurred the less storing cost.
Day 3-4, we were told that we have to implement all we have learned and addressed the issue given in a 10 mins presentation. We have to came out with a business proposal and try to sell it to a real PARTNER. It was pretty intimidating, but I think we did well, mainly because someone from my team really KICKED ASS. Given that he's only 2nd year and that knowledgeable, really makes me feel awed on some of the talented professionals in our firm.
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